Customer Support Manager (m/w/d) Marine Applications Emea
Rolls-Royce Motor Cars
Friedrichshafen, Germany
Key account management
Technical point of contact
Customer interface and coordination
Take responsibility for key account management as the technical point of contact for all service-related issues
Job Summary
Take responsibility for key account management as the technical point of contact for all service-related issues.
Support and advise international key marine customers, fleet operators, shipyards, and the service network on technical, quality, and organizational matters.
Rolls-Royce Power Systems offers fair working conditions through collective bargaining, a company health insurance, extensive health management, attractive company pension, and mobility support.
Matching Summary
Take responsibility for key account management as the technical point of contact for all service-related issues.
Skills & Requirements
Must-have
Key Account Management
Technical point of contact
Customer interface and coordination
Service concept development
Process improvement
Nice-to-have
Intercultural competence
Strategic thinking
Team player
Flexibility
Senior management interaction
Key Requirements
Degree in Mechanical Engineering or similar
Several years of experience in service/customer service