Associate Field Service Engineer

Johnson & Johnson UK

Mongkok, Hong Kong
On-site
Customer centric service & repair strategies
Service and repair excellence framework
Technical support with customers
Johnson & Johnson is seeking an Associate Field Service Engineer in Mongkok, Hong Kong, to develop customer-centric service and repair strategies for medical diagnostic and surgical robotic equipment. The ideal candidate will have a Bachelor's degree in engineering and two years of relevant experience in a service environment

Job Summary

  • Develop a high value customer centric service & repair strategies with MTHK commercial team.
  • Shape a robust framework for service and repair excellence for MTHK capital & tools and look into potential cost & efficiency improvement.
  • Provide foundational service & repair engineering (PM and CM) & technical support with customers and corresponding JJMT stakeholders.

Matching Summary

Match Score: 75

Johnson & Johnson is seeking an Associate Field Service Engineer in Mongkok, Hong Kong, to develop customer-centric service and repair strategies for medical diagnostic and surgical robotic equipment. The ideal candidate will have a Bachelor's degree in engineering and two years of relevant experience in a service environment.

Skills & Requirements

Must-have

  • customer centric service & repair strategies
  • service and repair excellence framework
  • technical support with customers

Nice-to-have

  • profitability & cost structure analysis
  • risk and opportunities assessment
  • service engineering plans and process development

Key Requirements

  • Bachelor’s Degree in an Engineering field
  • 2 years’ experience in a service environment

Work Rights

Not specified

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