Customer Journey Expert - Financial Accounting

ING Belgium

Master's degree in business economics
3 years change delivery or banking experience
Fluent english communication skills
The role involves leading the analysis and implementation of business-driven changes in financial accounting systems for ING Belgium

Job Summary

  • The role involves leading the analysis and implementation of business-driven changes in financial accounting systems for ING Belgium.
  • Candidates must translate business needs into documented use cases, functional analyses, and data flow designs while bridging the gap between business and technology.
  • The position offers opportunities to work on complex projects within a multidisciplinary team focused on maintaining an efficient, data-driven, and agile organization.

Matching Summary

The role involves leading the analysis and implementation of business-driven changes in financial accounting systems for ING Belgium.

Skills & Requirements

Must-have

  • Master's degree in business economics
  • 3 years change delivery or banking experience
  • Fluent English communication skills
  • Analytical mindset with initiative
  • Strong stakeholder communication abilities

Nice-to-have

  • Basic knowledge of banking products
  • Hands-on experience with Cognos
  • Dutch or French language proficiency
  • Self-starter and self-organizing traits
  • Interest in continuous learning

Key Requirements

  • Master's degree in (business) economics
  • Minimum 3 years working experience
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

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