Ability to lift 50 lbs and maneuver 150 lbs packages
Proficiency in english language
FedEx is seeking a Service Agent for their St. Thomas, VI location. The role involves handling customer service inquiries, administrative duties, and supporting operational tasks while ensuring compliance with shipping regulations
Job Summary
The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service.
Candidates must assist customers by tracing packages, answering questions regarding FedEx products, and providing over-the-counter and phone service.
The position requires auditing airway bills, checking package labeling for legality and safety, and interfacing with customers on customs-related issues.
Matching Summary
Match Score: 75
FedEx is seeking a Service Agent for their St. Thomas, VI location. The role involves handling customer service inquiries, administrative duties, and supporting operational tasks while ensuring compliance with shipping regulations.
Skills & Requirements
Must-have
Customer service experience in sales
Ability to lift 50 lbs and maneuver 150 lbs packages
Proficiency in English language
High school degree or equivalent
Clerical and data entry skills
Nice-to-have
Problem-solving and interpersonal skills
Experience with hazardous material compliance
Sales lead generation capabilities
Basic technology maintenance skills
Key Requirements
Two years of customer service experience focused on sales
Previous clerical or service environment experience