Gbs Fraud Analyst

UPS

Customer service experience
Fraud investigation skills
Problem solving
Support the Corporate Fraud Mitigation Team as the central contact for the field to request assistance in the mitigation of fraudulent situations

Job Summary

  • Support the Corporate Fraud Mitigation Team as the central contact for the field to request assistance in the mitigation of fraudulent situations.
  • Work with all levels of management, both internal and external toward resolution and interface with customers.
  • Opportunity to work at a Fortune Global 500 organization with a rewarding culture and talented teams.

Matching Summary

Support the Corporate Fraud Mitigation Team as the central contact for the field to request assistance in the mitigation of fraudulent situations.

Skills & Requirements

Must-have

  • Customer service experience
  • Fraud investigation skills
  • Problem solving
  • Communication skills
  • Attention to detail
  • Microsoft Office proficiency

Nice-to-have

  • Understanding of billing processes
  • Knowledge of fraud prevention
  • Conflict management skills

Key Requirements

  • 2+ years of Customer Service, Credit Collection or Billing experience
  • Strong proficiency in English
  • Proficient knowledge of Microsoft applications

Work Rights

Not specified

Tailored Resume

Cover Letter