Senior Specialist, Agent Suite Solutions Opreations

Mastercard

Toronto, Canada
Base: $83,000 - $132,000 cad; bonus/equity: discre...
Program management experience
Technical workflow design
Governance framework implementation
This role supports building and operationalizing program governance for Mastercard's fast-growing AI Consulting capability in a zero-to-one environment

Job Summary

  • This role supports building and operationalizing program governance for Mastercard's fast-growing AI Consulting capability in a zero-to-one environment.
  • The ideal candidate will shape governance frameworks that support scalability, compliance, and responsible innovation while partnering with diverse stakeholders.
  • Candidates must demonstrate strong communication skills to influence senior levels without direct authority and translate operational data into executive recommendations.

Matching Summary

This role supports building and operationalizing program governance for Mastercard's fast-growing AI Consulting capability in a zero-to-one environment.

Salary

Base: $83,000 - $132,000 CAD; Bonus/Equity: Discretionary annual incentive program eligible; Benefits: Not specified

Skills & Requirements

Must-have

  • Program management experience
  • Technical workflow design
  • Governance framework implementation
  • Stakeholder collaboration skills
  • Operational analytics proficiency

Nice-to-have

  • AI technology background preferred
  • Comfort with high ambiguity
  • Experience building systems from scratch
  • Coaching and team development skills
  • PMP certification or advanced degree

Key Requirements

  • Bachelor's degree in technical or business discipline
  • Experience in technical operations or program management
  • Strong proficiency in automation tools and compliance processes

Work Rights

Not specified

Tailored Resume

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