Clinic/practice Assistant, Call Center

Brigham and Women's Faulkner Hospital

South Weymouth, MA, United States
Base: $17.71 - $24.94phly; bonus/equity: not speci...
100% onsite
Handle high volume inbound calls
Provide exceptional customer service
Schedule appointments
Mass General Brigham Medical Group delivers high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients

Job Summary

  • Mass General Brigham Medical Group delivers high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients.
  • The Call Center Representative will handle a high volume of inbound calls, averaging 75-120 calls per day, providing exceptional service to patients.
  • The organization offers competitive base pay, comprehensive benefits, career advancement opportunities, and recognition programs.

Matching Summary

Mass General Brigham Medical Group delivers high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients.

Salary

Base: $17.71 - $24.94/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • Handle high volume inbound calls
  • Provide exceptional customer service
  • Schedule appointments
  • Answer patient inquiries
  • Troubleshoot patient issues

Nice-to-have

  • Patient care first commitment
  • Coordinated and comprehensive experience
  • Groundbreaking medical discoveries

Key Requirements

  • High school diploma or GED required
  • Previous experience in a medical call center
  • Previous experience in a medical office environment
  • Experience in Microsoft Office strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter