Technical Support Team Lead

Jobgether

Brazil, Brazil
On-site
Technical support leadership
Ai automation integration
Process optimization
Manage a team of Analysts, transforming individual troubleshooting into scalable, reliable processes that leverage AI automation

Job Summary

  • Manage a team of Analysts, transforming individual troubleshooting into scalable, reliable processes that leverage AI automation.
  • Your impact spans operational stability, team independence, and process optimization across complex data workflows.
  • This position offers a remote-first environment and the opportunity to shape a modern, AI-powered support function that drives measurable efficiency and client satisfaction.

Matching Summary

Manage a team of Analysts, transforming individual troubleshooting into scalable, reliable processes that leverage AI automation.

Skills & Requirements

Must-have

  • Technical support leadership
  • AI automation integration
  • Process optimization
  • Data workflow management
  • Cross-functional collaboration

Nice-to-have

  • Building high-performing teams
  • Scalable support operations
  • Client satisfaction focus
  • Modern support function

Key Requirements

  • Technical leadership experience
  • Experience with data workflows
  • Remote work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter