Seasonal Guest Experience Supervisor

NK’MIP CELLARS

Osoyoos, BC, Canada
$23-$25ph; % of team gratuity program; not specifi...
Guest experience execution
Staff leadership and development
Operational management
This role oversees both Tasting Room & Wine Shop experiences and Sweetgrass @Nk’Mip Cellars Restaurant operations, ensuring all programs and initiatives align with overall winery estate strategy

Job Summary

  • This role oversees both Tasting Room & Wine Shop experiences and Sweetgrass @Nk’Mip Cellars Restaurant operations, ensuring all programs and initiatives align with overall winery estate strategy.
  • Lead by example while working alongside restaurant and tasting room teams to develop a fun, motivated, and positive workplace culture.
  • Work in a picturesque setting with some of the most stunning views in the Okanagan and enjoy staff discounts on wine.

Matching Summary

This role oversees both Tasting Room & Wine Shop experiences and Sweetgrass @Nk’Mip Cellars Restaurant operations, ensuring all programs and initiatives align with overall winery estate strategy.

Salary

$23-$25/hour; % of team gratuity program; Not specified

Skills & Requirements

Must-have

  • Guest experience execution
  • Staff leadership and development
  • Operational management
  • Point-of-Sale systems
  • Guest inquiry response

Nice-to-have

  • Passionate about hospitality and wine
  • Positive workplace culture
  • Premium brand image
  • Diverse and inclusive environment

Key Requirements

  • 1-3 years of previous experience
  • Post-secondary education in hospitality
  • WSET Certification
  • Ability to thrive in fast-paced environment
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter