Customer Service Specialist

Air Liquide Healthcare

**
Fluent swedish or norwegian language
Experience with sap erp systems
Proficiency in salesforce crm tools
** Air Liquide Healthcare is seeking a Customer Service Specialist to support customers in a fast-paced, multichannel environment. The ideal candidate will possess problem-solving skills, a service-oriented mindset, and fluency in Swedish and/or Norwegian, with a focus on driving customer satisfaction and engagement through digital solutions. **

Job Summary

  • The role serves as the dedicated owner and single point of contact for resolving customer inquiries while ensuring speedy resolutions.
  • A primary focus involves strategically driving the adoption of digital solutions by guiding customers to use existing self-service tools and platforms.
  • The position requires managing support transactions including stock, credit/debit handling, and meticulously logging issues within a fast-paced multichannel environment.

Matching Summary

Match Score: 75

** Air Liquide Healthcare is seeking a Customer Service Specialist to support customers in a fast-paced, multichannel environment. The ideal candidate will possess problem-solving skills, a service-oriented mindset, and fluency in Swedish and/or Norwegian, with a focus on driving customer satisfaction and engagement through digital solutions. **

Skills & Requirements

Must-have

  • Fluent Swedish or Norwegian language
  • Experience with SAP ERP systems
  • Proficiency in Salesforce CRM tools
  • Ability to handle credit and debit transactions
  • Strong analytical and logical problem-solving skills

Nice-to-have

  • Knowledge of Google AI tools and Power BI
  • Experience in finance, sales, or logistics sectors
  • Proven ability to drive digital solution adoption
  • Multicultural team collaboration experience
  • Self-driven initiative in resolving customer issues

Key Requirements

  • High school diploma or equivalent vocational degree
  • Minimum pre-intermediate English proficiency
  • Work experience in customer service, finance, sales, or logistics preferred

Work Rights

Not specified

Tailored Resume

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