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Taylor Morrison Inc. is seeking a Community Warranty Manager in India to ensure high-quality customer service and satisfaction for homeowners. The role involves managing warranty service requests, conducting home reviews, and coordinating repairs while maintaining excellent communication with homeowners.
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Job Summary
Responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners.
Address new and current homeowner’s concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair.
We offer full-time employees an extensive benefits package, to include competitive compensation, health care, and 401(k) with company matching contributions.
Matching Summary
Match Score: 75
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Taylor Morrison Inc. is seeking a Community Warranty Manager in India to ensure high-quality customer service and satisfaction for homeowners. The role involves managing warranty service requests, conducting home reviews, and coordinating repairs while maintaining excellent communication with homeowners.
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Skills & Requirements
Must-have
Provide excellent customer service
Address homeowner warranty concerns
Coordinate subcontractor repairs
Administer 10-year Structural Warranty Program
Data entry into BuildPro
Nice-to-have
Maintain professional demeanor
Ensure timely and efficient service
Adapt to company systems
Work in team environments
Key Requirements
High School Graduate
18 months customer service experience
1 year residential construction experience preferred