Community Warranty Manager

Taylor Morrison Inc

India
**
Provide excellent customer service
Address homeowner warranty concerns
Coordinate subcontractor repairs
** Taylor Morrison Inc. is seeking a Community Warranty Manager in India to ensure high-quality customer service and satisfaction for homeowners. The role involves managing warranty service requests, conducting home reviews, and coordinating repairs while maintaining excellent communication with homeowners. **

Job Summary

  • Responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners.
  • Address new and current homeowner’s concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair.
  • We offer full-time employees an extensive benefits package, to include competitive compensation, health care, and 401(k) with company matching contributions.

Matching Summary

Match Score: 75

** Taylor Morrison Inc. is seeking a Community Warranty Manager in India to ensure high-quality customer service and satisfaction for homeowners. The role involves managing warranty service requests, conducting home reviews, and coordinating repairs while maintaining excellent communication with homeowners. **

Skills & Requirements

Must-have

  • Provide excellent customer service
  • Address homeowner warranty concerns
  • Coordinate subcontractor repairs
  • Administer 10-year Structural Warranty Program
  • Data entry into BuildPro

Nice-to-have

  • Maintain professional demeanor
  • Ensure timely and efficient service
  • Adapt to company systems
  • Work in team environments

Key Requirements

  • High School Graduate
  • 18 months customer service experience
  • 1 year residential construction experience preferred
  • Ability to travel locally

Work Rights

Not specified

Tailored Resume

Cover Letter