Associate, Payroll Client Services - Sat- Wed - Amer

Remoterubyjobs

AMER
$19,650—$44,200 usd; not specified; not specified ...
Fully remote
Payroll customer service experience
Regulatory requirements knowledge
Exceeding customer expectations
Remote is seeking an Associate for their Payroll Client Services team, working a fixed schedule from Saturday to Wednesday. The role focuses on providing advanced payroll customer service and support while fostering a collaborative work environment

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
  • This role follows a fixed schedule from Saturday to Wednesday.

Matching Summary

Match Score: 85

Remote is seeking an Associate for their Payroll Client Services team, working a fixed schedule from Saturday to Wednesday. The role focuses on providing advanced payroll customer service and support while fostering a collaborative work environment.

Salary

$19,650—$44,200 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Payroll customer service experience
  • Regulatory requirements knowledge
  • Exceeding customer expectations
  • Zendesk, Slack, and Notion experience
  • Collaborative team environment

Nice-to-have

  • Ambitious problem solver
  • Continuous learning in payroll

Key Requirements

  • Experience in a payroll customer service role
  • Robust understanding of regulatory requirements
  • Advanced knowledge in specific jurisdictions
  • Superior written and verbal communication skills

Work Rights

Not specified

Tailored Resume

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