Director, Store Experience - D2c

Sony Music Entertainment

New York, United States
Not specified; not specified; comprehensive benefi...
On-site
7+ years ecommerce experience
Shopify platform expertise
Conversion rate optimization skills
The role is responsible for shaping and optimizing the end-to-end digital store experience across artist and brand webstores with a focus on conversion and customer engagement

Job Summary

  • The role is responsible for shaping and optimizing the end-to-end digital store experience across artist and brand webstores with a focus on conversion and customer engagement.
  • Candidates must possess strong analytical skills to translate data into actionable improvements and partner closely with marketing, product, and engineering teams.
  • The position offers a comprehensive benefits package including medical, dental, vision, life coverage, 401K matching, and extensive voluntary benefits like fertility coverage and paid leave.

Matching Summary

The role is responsible for shaping and optimizing the end-to-end digital store experience across artist and brand webstores with a focus on conversion and customer engagement.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, vision, life & disability, 401K + employer matching

Skills & Requirements

Must-have

  • 7+ years eCommerce experience
  • Shopify platform expertise
  • Conversion rate optimization skills
  • Digital merchandising background
  • Cross-functional team leadership

Nice-to-have

  • Music or fandom commerce experience
  • Data-driven decision making
  • Brand storytelling ability
  • Global campaign alignment
  • UX optimization knowledge

Key Requirements

  • 7+ years of experience in eCommerce or online retail
  • Hands-on experience with Shopify
  • Proven track record in CRO and UX optimization

Work Rights

Not specified

Tailored Resume

Cover Letter