Front Office Manager

Innisfree Hotels

Orange Beach, Alabama, United States
**
Thorough knowledge of property management software
Minimum 1 year experience in front office supervision
Ability to resolve guest complaints effectively
** Innisfree Hotels is seeking a Front Office Manager to oversee guest services operations at their Hilton Pensacola Beach location in Orange Beach, Alabama. The ideal candidate should have experience in hotel management, strong customer service skills, and the ability to foster a positive work environment. **

Job Summary

  • The Front Office Manager oversees all guest services operations including the front desk, reservations, and bell staff to ensure quality and guest satisfaction.
  • Innisfree Hotels fosters a culture of care where employees genuinely matter and their voices are heard within an inclusive workplace environment.
  • The role requires managing department financial performance through up-selling and ensuring maximum occupancy while maintaining strict credit and inventory control procedures.

Matching Summary

Match Score: 75

** Innisfree Hotels is seeking a Front Office Manager to oversee guest services operations at their Hilton Pensacola Beach location in Orange Beach, Alabama. The ideal candidate should have experience in hotel management, strong customer service skills, and the ability to foster a positive work environment. **

Skills & Requirements

Must-have

  • Thorough knowledge of property management software
  • Minimum 1 year experience in front office supervision
  • Ability to resolve guest complaints effectively
  • Strong attention to detail and multi-tasking skills

Nice-to-have

  • Friendly and service-oriented demeanor
  • Experience with social media review management
  • Ability to work independently with minimum supervision
  • Team player with strong leadership qualities

Key Requirements

  • Degree or diploma in Hospitality Management or related field
  • Minimum 1 year experience as Assistant Front Office Manager or Supervisor
  • Excellent customer service skills and English communication proficiency

Work Rights

Not specified

Tailored Resume

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