Customer Service Representative (m/w/d)

Barry Wehmiller Design Group

Dreieich, Germany
Marktgerechtes gehalt; gewinnbeteiligungsmodelle; ...
On-site
Order processing from offer to order entry
Customer relationship management
Internal coordination with purchasing and shipping
Barry Wehmiller Design Group is seeking a Customer Service Representative in Dreieich, Germany, to manage customer orders and maintain relationships. The ideal candidate should have a commercial background, experience in customer care, and strong communication skills, along with fluency in German and English

Job Summary

  • Responsible for order processing from offer to order entry, including creating necessary documents and maintaining customer relationships.
  • Collaborate closely with internal departments like purchasing, shipping, and technical experts to ensure customer needs are met and delivery dates are coordinated.
  • Barry-Wehmiller offers competitive salary, profit sharing, flexible work models including home office, and extensive employee benefits focused on well-being and professional development.

Matching Summary

Match Score: 85

Barry Wehmiller Design Group is seeking a Customer Service Representative in Dreieich, Germany, to manage customer orders and maintain relationships. The ideal candidate should have a commercial background, experience in customer care, and strong communication skills, along with fluency in German and English.

Salary

Marktgerechtes Gehalt; Gewinnbeteiligungsmodelle; Deutschlandticket etc.

Skills & Requirements

Must-have

  • Order processing from offer to order entry
  • Customer relationship management
  • Internal coordination with purchasing and shipping
  • ERP system experience
  • Fluent German and English

Nice-to-have

  • Proactive initiative and innovation
  • Problem-solving skills
  • Cross-functional team collaboration

Key Requirements

  • Commercial apprenticeship or comparable degree with at least 3 years of relevant experience
  • Extensive experience in key account customer support
  • Familiarity with sales processes, pricing, and quote/order creation
  • Proficiency in MS Office
  • Willingness for occasional travel to Hamburg

Work Rights

Not specified

Tailored Resume

Cover Letter