Customer Service Representative

Pooch Palace Resort

Pittsburgh, PA, United States
Base: $12.00–$13.00ph; bonus/equity: tips; benefit...
Answering phones and multi-tasking
Handling cash and balancing drawer
Responding to complaints professionally
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, touring clients, managing check-ins/outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $12.00–$13.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $12.00–$13.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Welcoming pet parents and VIPs
  • Keeping lobby clean and welcoming

Nice-to-have

  • People-person and pet-person
  • Charm of a customer service pro
  • Heart of a dog mom or dad
  • Fluent in human and hound

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter