$39,930.00; not specified; university contribution...
Federal, state, and university policies
Student information system
Phone etiquette
The Financial Aid Professional I will assist in counseling students and parents over the phone by providing answers based on federal, state, and university policies and regulations
Job Summary
The Financial Aid Professional I will assist in counseling students and parents over the phone by providing answers based on federal, state, and university policies and regulations.
This role involves presenting financial aid information at orientation sessions and assisting in default management efforts.
The University of Arkansas offers a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
The Financial Aid Professional I will assist in counseling students and parents over the phone by providing answers based on federal, state, and university policies and regulations.
Salary
$39,930.00; Not specified; University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, and retirement programs
Skills & Requirements
Must-have
Federal, state, and university policies
Student information system
Phone etiquette
Word processing, email, spreadsheets
Database management programs
Nice-to-have
Teamwork and collaboration
Detail-oriented work
Interpersonal communication skills
Positive work environment
Healthy work-life balance
Key Requirements
Associate's degree
Bachelor's degree in business administration or related field (preferred)
Experience in a professional office setting on a college campus
Customer service experience in a professional office setting