Customer Service Representative, Hvac

077

Jeffersonville, IN, US
Hybrid
Excellent written and verbal communication skills
Proficiency with ms word, outlook, excel, and crm systems
Ability to work independently and as part of a team
This hybrid role involves working directly with HVAC dealers and customers to ensure contracts are upheld and providing superior service support

Job Summary

  • This hybrid role involves working directly with HVAC dealers and customers to ensure contracts are upheld and providing superior service support.
  • The position requires acting as a connector between internal staff and external clients while resolving data discrepancies and processing administrative tasks.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

This hybrid role involves working directly with HVAC dealers and customers to ensure contracts are upheld and providing superior service support.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Proficiency with MS Word, Outlook, Excel, and CRM systems
  • Ability to work independently and as part of a team

Nice-to-have

  • General or technical knowledge of HVAC equipment
  • Prior experience in warranty or insurance industry
  • Strong empathy, patience, and adaptability

Key Requirements

  • Computer and software skills including CRM usage
  • Effective interpersonal and critical thinking skills
  • Ability to maintain organizational skills and meet deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter