Customer Service Call Center Representative

Driveway Finance Corporation DFC

Tigard, OR, US
Base: $20ph; bonus/equity: not specified; benefits...
Hybrid
Handle inbound customer calls
Accurate data capture
Customer account details monitoring
The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems

Job Summary

  • The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Handle inbound from customers in a Call Center environment while delivering quality service.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.

Salary

Base: $20/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP

Skills & Requirements

Must-have

  • Handle inbound customer calls
  • Accurate data capture
  • Customer account details monitoring
  • Educate and counsel customers
  • MS Office proficiency

Nice-to-have

  • Spanish language proficiency
  • Thrives on a team
  • Stays positive
  • Lives our values

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Ability to provide courteous, knowledgeable, and professional customer service
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • PC skills

Work Rights

Not specified

Tailored Resume

Cover Letter