Human Resources Global Services Specialist

Indclutch

Penang, Malaysia
Onsite
Workday transaction execution
Servicenow case management
High-volume hr operations
Indclutch is seeking a Human Resources Global Services Specialist in Penang, Malaysia, to provide high-quality, transactional support across the employee lifecycle. The role requires managing HR inquiries, executing transactions in Workday, and ensuring compliance with HR governance

Job Summary

  • The HR Service Center Specialist serves as the primary point of contact for employees and managers across the entire employee lifecycle.
  • This role executes critical HR transactions in Workday and manages cases through ServiceNow to ensure timely and compliant service delivery.
  • The position requires strong attention to detail to maintain data integrity while supporting standard HR processes like benefits inquiries and leave administration.

Matching Summary

Match Score: 85

Indclutch is seeking a Human Resources Global Services Specialist in Penang, Malaysia, to provide high-quality, transactional support across the employee lifecycle. The role requires managing HR inquiries, executing transactions in Workday, and ensuring compliance with HR governance.

Skills & Requirements

Must-have

  • Workday transaction execution
  • ServiceNow case management
  • High-volume HR operations
  • Employee lifecycle support
  • SLA-driven service delivery

Nice-to-have

  • Continuous improvement mindset
  • Self-service adoption promotion
  • Process documentation development
  • UAT testing participation
  • Collaborative cross-functional partnership

Key Requirements

  • Bachelor's degree in HR or Business Administration
  • 4+ years of experience in HR operations or shared services
  • Hands-on experience with Workday and ServiceNow
  • Strong Microsoft Excel skills including PivotTables and VLOOKUP

Work Rights

Not specified

Tailored Resume

Cover Letter