Kraft Heinz is seeking a Customer Logistics Specialist for their Amsterdam location, focusing on managing customer relationships and optimizing logistics operations. The ideal candidate should possess experience in order management, fluency in Dutch and English, and strong interpersonal skills
Job Summary
The primary responsibility is driving routines to minimize CFR impact of availability issues while serving as the point of escalation for internal and external customers.
You will work together with Genpact to prioritize activities, streamline customer service processes, and optimize order management for flawless execution.
The role offers a competitive salary with an excellent bonus structure above market rates, along with a hybrid working model for work-life balance.
Matching Summary
Match Score: 85
Kraft Heinz is seeking a Customer Logistics Specialist for their Amsterdam location, focusing on managing customer relationships and optimizing logistics operations. The ideal candidate should possess experience in order management, fluency in Dutch and English, and strong interpersonal skills.
Salary
Competitive salary; Excellent bonus structure above market; Hybrid working model
Skills & Requirements
Must-have
EU Working Permit required
Fluent Dutch and English proficiency
Order Management experience
ERP and OTC systems knowledge
Microsoft Office Suite proficiency
Nice-to-have
High emotional intelligence
Data-driven analytical approach
Ability to manage continuous improvement
Experience with Genpact collaboration
Positive language in frustrating situations
Key Requirements
Must have EU Working Permit (Orientation Year Visa excluded)
Meaningful experience in Order Management or Customer Service
Sound knowledge of logistics operations, S&OP, and ERP systems
Fluent proficiency in both Dutch and English languages
Work Rights
Must have EU Working Permit (Orientation Year Visa not included)