Manager, Web Experience

Scale

San Francisco, CA, USA
On-site
Web roadmap ownership
Team management and development
Cross-functional collaboration
The Brand Experience team manages all aspects of Scale's brand, including the company's front door scale.com, aiming to provide a prospect's first real experience with the brand and its offerings

Job Summary

  • The Brand Experience team manages all aspects of Scale's brand, including the company's front door scale.com, aiming to provide a prospect's first real experience with the brand and its offerings.
  • The Web Experience Manager will lead a team of developers and designers, taking full ownership of the strategy, operations, and quality of the digital presence, translating cross-functional priorities into a clear roadmap.
  • This role requires technical fluency, experience managing AI integrations or APIs, and an operational instinct for clean documentation, tight sprint cycles, and treating QA as a feature.

Matching Summary

The Brand Experience team manages all aspects of Scale's brand, including the company's front door scale.com, aiming to provide a prospect's first real experience with the brand and its offerings.

Skills & Requirements

Must-have

  • Web roadmap ownership
  • Team management and development
  • Cross-functional collaboration
  • Quality and reliability standards
  • AI web tools leverage
  • Web vendor management

Nice-to-have

  • People-first leadership style
  • Calm under pressure
  • Ambitious and meticulous approach
  • Genuine curiosity about AI models

Key Requirements

  • 4+ years in web management or digital operations
  • Direct people management experience
  • Technical fluency in web architecture and deployment
  • Experience managing AI integrations or APIs
  • Operational instinct and meticulous attention to detail

Work Rights

Not specified

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