Operations Solutions And Service Management, Specialist
AIA Australia
Not specified
5-6 years relevant experience
3 years management experience
English and chinese language skills
AIA Australia is seeking an Operations Solutions and Service Management Specialist to enhance operational efficiency and ensure compliance with regulatory requirements. The ideal candidate will have management experience, strong analytical skills, and the ability to optimize workflows
Job Summary
The role focuses on delivering high-quality services while ensuring strict compliance with legislation obligations and internal benchmarks.
Candidates will manage service providers and oversee daily operations to optimize resource allocation and enhance team workflow efficiency.
The position requires strong bilingual capabilities in English and Chinese to handle complex inquiries and coordinate with diverse stakeholders.
Matching Summary
Match Score: 75
AIA Australia is seeking an Operations Solutions and Service Management Specialist to enhance operational efficiency and ensure compliance with regulatory requirements. The ideal candidate will have management experience, strong analytical skills, and the ability to optimize workflows.
Skills & Requirements
Must-have
5-6 years relevant experience
3 years management experience
English and Chinese language skills
MS Office proficiency
Regulatory compliance knowledge
Nice-to-have
Problem solving and analytical skills
Process improvement mindset
Vendor performance assessment
Stakeholder collaboration
Digitalization initiatives
Key Requirements
University graduate degree
Minimum 5-6 years relevant experience
Minimum 3 years management experience
Fluency in English and Chinese
Relevant license for regulated activities if applicable