Student Adviser

Central Queensland University

Brisbane, QLD, AU
Base: $74,478 to $78,667 py; benefits: 17% super +...
On-site
Strong customer service experience
Confident communicator
Proficiency in information systems
Join our Student Service SPOT team, CQUniversity’s multi-channel student service centre, delivering support through phone, digital and face-to-face interactions

Job Summary

  • Join our Student Service SPOT team, CQUniversity’s multi-channel student service centre, delivering support through phone, digital and face-to-face interactions.
  • As the first point of contact for current and prospective students, you will provide support across phone, email and online platforms.
  • Be Rewarded with 17% superannuation, 5.4 weeks annual leave, and fantastic professional and career development opportunities.

Matching Summary

Join our Student Service SPOT team, CQUniversity’s multi-channel student service centre, delivering support through phone, digital and face-to-face interactions.

Salary

Base: $74,478 to $78,667 pa; Benefits: 17% superannuation and leave loading

Skills & Requirements

Must-have

  • Strong customer service experience
  • Confident communicator
  • Proficiency in information systems
  • Outstanding verbal and written communication
  • Knowledge of Call Centre techniques

Nice-to-have

  • Thrives in a fast-paced environment
  • Culturally diverse university community understanding
  • Contribute to a collaborative team

Key Requirements

  • Full time work rights in Australia
  • Higher Education Worker Level 4

Work Rights

Must have full time work rights

Tailored Resume

Cover Letter