Customer Enablement & Engagement Manager

Adobe

Base: $145,400 - $261,150 annually; location-based...
10+ years customer marketing experience
Ai capabilities understanding
Cross-functional leadership skills
The role focuses on developing dynamic enterprise customer engagement programs that evolve based on customer signals and AI insights

Job Summary

  • The role focuses on developing dynamic enterprise customer engagement programs that evolve based on customer signals and AI insights.
  • Candidates must leverage AI to identify activation risks and prioritize high-impact customer cohorts to drive scalable metrics.
  • Adobe empowers a culture where employees are encouraged to innovate with AI and make an impact across the organization.

Matching Summary

The role focuses on developing dynamic enterprise customer engagement programs that evolve based on customer signals and AI insights.

Salary

Base: $145,400 - $261,150 annually; Location-based variation for CA/NY ($180,300 - $261,150); Equity/AIP incentives mentioned

Skills & Requirements

Must-have

  • 10+ years customer marketing experience
  • AI capabilities understanding
  • Cross-functional leadership skills
  • Customer lifecycle expertise
  • Data-driven program development

Nice-to-have

  • Strong presentation skills
  • Travel up to 30%
  • Experience with SaaS solutions
  • Ability to translate technical innovation

Key Requirements

  • 10+ years of customer marketing experience
  • Functional understanding of AI capabilities
  • Willingness to travel up to 30%

Work Rights

Not specified

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