Senior Support Analyst - Mulesoft

DXC Technology

Wellington, New Zealand
Devops support environment
Mulesoft experience desirable
Itil processes
We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation

Job Summary

  • We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation.
  • Working collaboratively in a team delivering support services, providing guidance to Junior/Mid-Level Support Analysts, managing support deliverables, troubleshooting and resolving technical incidents and problems.
  • As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees.

Matching Summary

We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation.

Skills & Requirements

Must-have

  • DevOps support environment
  • MuleSoft experience desirable
  • ITIL processes
  • DevOps processes
  • integration platforms
  • troubleshooting skills

Nice-to-have

  • human-centred design thinking
  • learning mindset
  • create reusable assets
  • coaching opportunities
  • flexible leave options

Key Requirements

  • Bachelor degree level or higher
  • At least 4 years experience in DevOps support
  • At least 2 years MuleSoft experience
  • NZ Citizenship required

Work Rights

NZ Citizenship required

Tailored Resume

Cover Letter