Senior Associate - Global Customer Care (us Shift)

Smith+Nephew

Not specified; not specified; benefits include med...
Hybrid
5-7 years experience in order management
Hands-on sap esker edi system knowledge
Us shift availability 5:30 pm to 2:30 am ist
The role involves taking ownership of complex surgery order processing, corrections, invoicing, and dispute resolution while driving accuracy and efficiency

Job Summary

  • The role involves taking ownership of complex surgery order processing, corrections, invoicing, and dispute resolution while driving accuracy and efficiency.
  • Candidates will serve as a subject matter expert guiding junior team members and supporting continuous improvement initiatives for global order-to-cash operations.
  • Smith+Nephew offers comprehensive benefits including major medical coverage, educational assistance, flexible time off, and night shift allowances.

Matching Summary

The role involves taking ownership of complex surgery order processing, corrections, invoicing, and dispute resolution while driving accuracy and efficiency.

Salary

Not specified; Not specified; Benefits include Medical coverage, Educational Assistance, Flexible Time Off, Free Cab Transport, Meal provided per shift, Night Shift Allowances

Skills & Requirements

Must-have

  • 5-7 years experience in order management
  • Hands-on SAP Esker EDI system knowledge
  • US Shift availability 5:30 PM to 2:30 AM IST

Nice-to-have

  • Strong analytical and problem-solving skills
  • Cross-functional collaboration with global stakeholders
  • Mentorship of junior team members

Key Requirements

  • Bachelor's Degree in Business Administration or Supply Chain
  • 5-7 years of relevant operational experience
  • Work from office requirement Monday to Friday

Work Rights

Not specified

Tailored Resume

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