Technical Specialist

EML

Melbourne, Australia
Fully remote
Src act technical guidance
Case management support
Dispute resolution and negotiation
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act)

Job Summary

  • As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).
  • You will coach and train team members and provide accurate, strategic advice in line with contract requirements and the SRC Act.
  • EML provides career opportunities and great employee benefits, including flexibility to work from home to support work/life balance and comprehensive learning and development opportunities.

Matching Summary

As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).

Skills & Requirements

Must-have

  • SRC Act technical guidance
  • Case Management support
  • Dispute resolution and negotiation
  • Risk management principles
  • Customer-centric environment

Nice-to-have

  • Learning culture
  • Work-life balance
  • Collaborative team culture
  • Proactive claims management

Key Requirements

  • Experience administering SRC Act claims
  • Experience in dispute resolution
  • Experience in training and coaching
  • Experience in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter