Front Of House Shift Lead - Big Sur

Guest Services, Inc.

Big Sur, CA, United States
18.50 usd hourly; not specified; not specified ph
On-site
Guest satisfaction
Handle guest complaints
Supervise dining area setup
Guest Services, Inc. seeks a Front Of House Shift Lead for their location in Big Sur, CA. The role involves supervising food and beverage operations, ensuring guest satisfaction, and leading a team while maintaining safety and quality standards

Job Summary

  • A Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
  • Ensure complete guest satisfaction at all times and handle guests’ complaints and solve them according to customer service standards.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 85

Guest Services, Inc. seeks a Front Of House Shift Lead for their location in Big Sur, CA. The role involves supervising food and beverage operations, ensuring guest satisfaction, and leading a team while maintaining safety and quality standards.

Salary

18.50 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest satisfaction
  • Handle guest complaints
  • Supervise dining area setup
  • Maintain safe facility environment
  • Food safety standards

Nice-to-have

  • Team environment cultivation
  • High staff performance
  • Exceptional customer service

Key Requirements

  • 2 years of related management experience
  • High School Diploma or GED preferred
  • Bachelor's or Business Degree preferred
  • Food Safety Certified a plus

Work Rights

Not specified

Tailored Resume

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