Customer Service Representative - St Marys

CBA New Digital Businesses Pty

St Marys, New South Wales, Australia
On-site
Respond to customer transactional banking needs
Process deposits, withdrawals, bank cheques, transfers
Educate on in-branch technology and digital banking
CBA New Digital Businesses Pty is seeking a part-time Customer Service Representative for their St Marys branch, focusing on delivering exceptional customer experiences and processing banking transactions. The role requires availability for a predetermined schedule of 12 hours per week, emphasizing a genuine passion for customer service and effective communication skills

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our St Marys Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 80

CBA New Digital Businesses Pty is seeking a part-time Customer Service Representative for their St Marys branch, focusing on delivering exceptional customer experiences and processing banking transactions. The role requires availability for a predetermined schedule of 12 hours per week, emphasizing a genuine passion for customer service and effective communication skills.

Skills & Requirements

Must-have

  • Respond to customer transactional banking needs
  • Process deposits, withdrawals, bank cheques, transfers
  • Educate on in-branch technology and digital banking
  • Adhere to bank processes and procedures
  • Communicate effectively with customers

Nice-to-have

  • Passion for customer service
  • Interest in improving financial wellbeing
  • Contribute to collaborative culture
  • Work in a busy retail environment

Key Requirements

  • Entry-level position
  • Must be available to cover predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter