Head Of Customer Engagement, Firefly Enterprise & Genstudio

Adobe

Multiple Locations
Base: $205,600 - $410,300; bonus/equity: not speci...
15+ years in customer-facing roles
10+ years in team leadership
Experience with martech software vendors
As the Head of Customer Engagement, you’ll build and inspire a team of highly skilled AI Engagement Managers

Job Summary

  • As the Head of Customer Engagement, you’ll build and inspire a team of highly skilled AI Engagement Managers.
  • You will also lead and scale a team of Program Managers to ensure the successful launch of product opportunities.
  • This role requires strong leadership and strategy consulting skills to drive rapid adoption and value realization.

Matching Summary

As the Head of Customer Engagement, you’ll build and inspire a team of highly skilled AI Engagement Managers.

Salary

Base: $205,600 - $410,300; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 15+ years in customer-facing roles
  • 10+ years in team leadership
  • Experience with martech software vendors

Nice-to-have

  • Passionate about mentorship
  • Skilled in recruiting diverse teams
  • Outstanding communicator

Key Requirements

  • Understanding of AI solutions
  • Ability to assess delivery execution performance
  • Proven track record of breaking down organizational silos

Work Rights

Not specified

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