Service Technician, Specialist

Agilent Technologies

Santa Clara, CA, United States
Base: $32.59 - $50.91ph; bonus/equity: eligibility...
Analytical instrumentation repair
Technical support
Customer communication
Provide technical support performing repairs, maintenance and overall system solutions for Agilent's broad instrumentation portfolio

Job Summary

  • Provide technical support performing repairs, maintenance and overall system solutions for Agilent's broad instrumentation portfolio.
  • Actively identify and implement improvements in service processes by analyzing recurring issues, customer feedback, and operational bottlenecks.
  • Work on sophisticated laboratory equipment as a member of a highly technical and professional service team.

Matching Summary

Provide technical support performing repairs, maintenance and overall system solutions for Agilent's broad instrumentation portfolio.

Salary

Base: $32.59 - $50.91/hr; Bonus/Equity: eligibility for bonus, stock; Benefits: eligibility for benefits

Skills & Requirements

Must-have

  • analytical instrumentation repair
  • technical support
  • customer communication
  • process improvement analysis
  • troubleshooting complex equipment

Nice-to-have

  • continuous improvement mindset
  • operational excellence focus
  • proactive daily task management
  • collaboration with cross-functional teams

Key Requirements

  • 2+ years of relevant experience
  • Logical troubleshooting and problem-solving skills
  • Proven experience in continuous improvement
  • Excellent verbal and written communication skills
  • Knowledgeable regarding Windows based products
  • Ability to independently prioritize tasks

Work Rights

Not specified

Tailored Resume

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