Customer Service / Cx - Rosario Rosario, Santa Fe, Argentina Salud, Medicina Y Farmacia / Salud Part Time Remoto Hace 21

doc24 ao Salud Inteligente

Rosario, Argentina
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Patient, professional, and client support
Administrative and technical query resolution
Case escalation and follow-up
** Doc24 is seeking a part-time Customer Service/CX representative in Rosario, Argentina, to support patients, professionals, and clients through various interactions. The role is fully remote and involves administrative tasks, case management, and user experience improvement. **

Job Summary

  • You will be at the center of the experience, accompanying patients, professionals, and clients in every interaction.
  • Resolve administrative and technical queries from patients, professionals, and clients, and escalate cases with follow-up until resolution.
  • We offer prepaid medical insurance, WeDoc benefits, Wehealthy video consultations, Gympass, and online language learning.

Matching Summary

Match Score: 75

** Doc24 is seeking a part-time Customer Service/CX representative in Rosario, Argentina, to support patients, professionals, and clients through various interactions. The role is fully remote and involves administrative tasks, case management, and user experience improvement. **

Skills & Requirements

Must-have

  • patient, professional, and client support
  • administrative and technical query resolution
  • case escalation and follow-up

Nice-to-have

  • teamwork for user experience improvement
  • onboarding new professionals
  • coordinating video consultations

Key Requirements

  • Junior profile with 6 months administrative/operational experience
  • Basic/intermediate Office proficiency
  • Good communication and organization skills
  • Customer orientation and problem-solving ability

Work Rights

Not specified

Tailored Resume

Cover Letter