Senior Manager, Technical Account Management

Adobe

Multiple Locations
$147,100 -- $243,050 annually; not specified; not ...
People management experience
Enterprise-level software support
Customer relations
Lead a team of Technical Account Managers to deliver outstanding customer experiences and value propositions for Adobe's largest customers

Job Summary

  • Lead a team of Technical Account Managers to deliver outstanding customer experiences and value propositions for Adobe's largest customers.
  • Manage team objectives, morale, culture, and performance through goal setting, feedback, and appraisals, while attracting and retaining top talent.
  • Partner with Customer Success and Sales leadership to align support efforts with sales and retention objectives, and own global programs for Support leadership.

Matching Summary

Lead a team of Technical Account Managers to deliver outstanding customer experiences and value propositions for Adobe's largest customers.

Salary

$147,100 -- $243,050 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • People management experience
  • Enterprise-level software support
  • Customer relations
  • Performance management
  • Process management
  • Data analysis
  • Adobe Data & Insights Solutions

Nice-to-have

  • Motivate team for outstanding experiences
  • Attract, hire, and retain top talent
  • Advocate for team visibility
  • Collaborate across boundaries
  • Business insight
  • Technical curiosity

Key Requirements

  • Minimum 5 years people management experience
  • Direct experience with Adobe's Data & Insights Solutions
  • Experience with overall Customer Experience Orchestration solutions highly desired

Work Rights

Not specified

Tailored Resume

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