Bus Premier Svc Consultant

Attjobs Com Mx

Richardson, Texas, US
Base: $20.25 an hour; bonus/equity: not specified;...
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Support business customers with diverse requests
Troubleshoot and resolve service issues
Manage customer accounts and inquiries
** The Business Premier Service Consultant position at AT&T in Richardson, Texas, involves supporting business customers with various service requests, technical support, and account management. The role requires strong problem-solving and communication skills, as well as proficiency in both English and Spanish. AT&T offers competitive pay and a variety of employee benefits. **

Job Summary

  • As a Business Premier Service Consultant, you’ll support business customers with a wide range of requests, including billing, service changes, troubleshooting, collections, sales, and technical support for all AT&T products and services.
  • By applying strong problem-solving and communication skills, you’ll deliver excellent customer experiences, collaborate with teams, and stay up to date with the latest technology and offerings.
  • Joining our team comes with amazing perks and benefits: Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays.

Matching Summary

Match Score: 75

** The Business Premier Service Consultant position at AT&T in Richardson, Texas, involves supporting business customers with various service requests, technical support, and account management. The role requires strong problem-solving and communication skills, as well as proficiency in both English and Spanish. AT&T offers competitive pay and a variety of employee benefits. **

Salary

Base: $20.25 an hour; Bonus/Equity: Not specified; Benefits: Paid training, employee discounts, tuition reimbursement, PTO, holidays, paid parental leave, medical/dental/vision, 401(k), sick leave, adoption reimbursement, disability benefits, life insurance, EAP, wellness programs

Skills & Requirements

Must-have

  • Support business customers with diverse requests
  • Troubleshoot and resolve service issues
  • Manage customer accounts and inquiries
  • Deliver excellent customer experiences
  • High level of English and Spanish

Nice-to-have

  • Instill confidence and loyalty
  • Simplify complex information
  • Collaborate with internal and external teams

Key Requirements

  • At least one year of customer service experience
  • Call center experience preferred
  • Flexibility to work any schedule

Work Rights

Not specified

Tailored Resume

Cover Letter