Concierge & Telephony Services Officer

JLL UK

Canberra, ACT, Australia
Fully remote
Proven customer service excellence
Administrative expertise delivery
Integrated service platform support
Join a dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support

Job Summary

  • Join a dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support.
  • The role involves managing remote site support, room bookings, catering coordination, and AV equipment for a Government Agency client building.
  • Candidates will join an entrepreneurial, inclusive culture where like-minded people work together to achieve great things.

Matching Summary

Join a dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support.

Skills & Requirements

Must-have

  • Proven customer service excellence
  • Administrative expertise delivery
  • Integrated service platform support
  • Professional front-of-house standards

Nice-to-have

  • Hospitality or hotel environment experience
  • Reception background preferred
  • Entrepreneurial inclusive culture fit
  • Ability to thrive in varied experiences

Key Requirements

  • Australian Citizenship is essential
  • Ability to obtain Agency PEP Clearance
  • Experience in hospitality or reception preferred

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter