Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
$43,923; not specified; benefits eligible py
**
Monitoring critical data center infrastructure
Identify and escalate faults
Central dispatcher during issues
** The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing service incidents. The role requires at least a high school diploma and experience in a secure environment, with responsibilities including triaging technical issues and maintaining operational logs. **

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing service incidents. The role requires at least a high school diploma and experience in a secure environment, with responsibilities including triaging technical issues and maintaining operational logs. **

Salary

$43,923; Not specified; Benefits Eligible

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • identify and escalate faults
  • central dispatcher during issues
  • managing incoming trouble tickets
  • monitoring data center security cameras

Nice-to-have

  • advance the state and build a better world
  • fostering a welcoming climate
  • nurturing creativity, discovery, and innovation
  • healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • At least one year of experience
  • Experience working in a secure environment
  • Ability to relay information accurately

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter