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The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing service incidents. The role requires at least a high school diploma and experience in a secure environment, with responsibilities including triaging technical issues and maintaining operational logs.
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Job Summary
The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
Match Score: 75
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The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing service incidents. The role requires at least a high school diploma and experience in a secure environment, with responsibilities including triaging technical issues and maintaining operational logs.
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Salary
$43,923; Not specified; Benefits Eligible
Skills & Requirements
Must-have
monitoring critical data center infrastructure
identify and escalate faults
central dispatcher during issues
managing incoming trouble tickets
monitoring data center security cameras
Nice-to-have
advance the state and build a better world
fostering a welcoming climate
nurturing creativity, discovery, and innovation
healthy work-life balance
Key Requirements
High school diploma or equivalent
At least one year of experience
Experience working in a secure environment
Ability to relay information accurately
Work Rights
Proof of legal authority to work in the United States