Roadside Service Provider (non-technical) - South Australia
NRMA
Adelaide, Australia
On-site
Emergency roadside assistance
Exceptional member service
Automotive expertise
In this exciting full-time, 2 years fixed term contract opportunity as an NRMA Roadside Patrol, you'll play a critical role in supporting our members
Job Summary
In this exciting full-time, 2 years fixed term contract opportunity as an NRMA Roadside Patrol, you'll play a critical role in supporting our members.
You will provide a range of emergency roadside assistance, deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way – and when they need it most.
We offer benefits to help make work and life just right for you, including progressive flexibility, leave and well-being benefits, travel discounts, and complimentary myNRMA Rewards membership.
Matching Summary
In this exciting full-time, 2 years fixed term contract opportunity as an NRMA Roadside Patrol, you'll play a critical role in supporting our members.
Skills & Requirements
Must-have
emergency roadside assistance
exceptional member service
automotive expertise
diagnose and troubleshoot mechanical breakdowns
change flat tyres
jump-start vehicles
provide fuel delivery
sell and install batteries
assist lock outs
accurate customer and job information recording
integrity and diversity representation
rotating roster Monday to Sunday
valid Australian Driver’s License (minimum full license C class)
work, health and safety practices
strong communication and customer focus
team player attitude
ability to remain calm and focused under pressure
empathy and understanding to customers
motivated self-starter
Nice-to-have
working with purpose
inclusive team values
gender equality and diversity
iconic Australian brand
positive work life balance
self-development and new technical skills
Key Requirements
minimum full license C class
experience in mechanical repair
understanding of motor vehicles and the motor vehicle industry
knowledge of work, health and safety practices
ability to utilise mechanical and electrical automotive expertise
proven ability to work with a range of diverse communities
driven to maintain a positive and strong work ethic
ability to remain calm and focused when under pressure
driven to self-develop & keep updated with new technical skills and industry trends