Customer Onboarding Manager

Smartly.io

London, United Kingdom
On-site
Subject matter expert on smartly.io products
Digital advertising platforms and tools
Google sheets proficiency
Assist newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform

Job Summary

  • Assist newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform.
  • Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.
  • Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.

Matching Summary

Assist newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform.

Skills & Requirements

Must-have

  • Subject matter expert on Smartly.io products
  • Digital advertising platforms and tools
  • Google Sheets proficiency
  • Google Slides presentation skills
  • Customer training and adoption
  • Cross-functional team collaboration

Nice-to-have

  • Fast-paced and collaborative environment
  • Problem-solving mindset
  • Proactive and self-motivated

Key Requirements

  • 3-5 years digital experience
  • Paid social and programmatic media buying exposure
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter