Disputes Principal Business Analyst

563

Cincinnati, Ohio, United States
Base salary reflective of pyy grade range; incenti...
Bachelor's degree or equivalent work experience
Minimum 5 years operations experience
Minimum 3 years project management experience
The position serves as a primary liaison between Operations, IT, and all lines of business to drive measurable improvements in customer experience and strategic initiatives

Job Summary

  • The position serves as a primary liaison between Operations, IT, and all lines of business to drive measurable improvements in customer experience and strategic initiatives.
  • The role is responsible for analyzing non-standard business needs, documenting requirements, and resolving complex problems while ensuring actions align with the bank's risk appetite.
  • Fifth Third Bank offers comprehensive benefits including physical, financial, emotional, and social well-being support along with differentiated compensation offerings.

Matching Summary

The position serves as a primary liaison between Operations, IT, and all lines of business to drive measurable improvements in customer experience and strategic initiatives.

Salary

Base salary reflective of pay grade range; Incentive compensation plan eligible based on performance; Comprehensive benefits included

Skills & Requirements

Must-have

  • Bachelor's Degree or equivalent work experience
  • Minimum 5 years operations experience
  • Minimum 3 years project management experience
  • Strong program management skills
  • Proficient in Windows based software programs

Nice-to-have

  • Six Sigma Green Belt certification preferred
  • PMP certification preferred
  • Proven leadership in Operations or Quality
  • Ability to present to senior leadership
  • Experience facilitating large groups

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • Minimum 5 years work experience in operations
  • Minimum 3 years project management experience
  • Six Sigma Green Belt or PMP preferred
  • Not available for immigration sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter