Retail & Guest Experience Manager/Retail Ambassador Lead

HOUSE OF ANLI PTE. LTD.

Singapore, Singapore
Competitive compensation; not specified; not speci...
Not specified
3+ years luxury retail experience
European furniture or high-end hospitality background
Team leadership and training capabilities
House of Anli PTE. LTD. is seeking a Retail & Guest Experience Manager to lead their Retail Ambassador team in delivering exceptional luxury service within their high-end European furniture store in Singapore. The ideal candidate should possess strong leadership skills, a background in luxury retail, and a passion for design, fostering a memorable guest experience

Job Summary

  • Lead the Retail Ambassador team to deliver a white-glove guest journey that transforms casual browsers into lifelong patrons.
  • Ensure European collections are displayed breathtakingly while managing floor operations, inventory flow, and CRM mastery.
  • Act as the face of the brand for VIP clients, architects, and designers by facilitating bespoke consultations with charm and expertise.

Matching Summary

Match Score: 85

House of Anli PTE. LTD. is seeking a Retail & Guest Experience Manager to lead their Retail Ambassador team in delivering exceptional luxury service within their high-end European furniture store in Singapore. The ideal candidate should possess strong leadership skills, a background in luxury retail, and a passion for design, fostering a memorable guest experience.

Salary

Competitive compensation; Not specified; Not specified

Skills & Requirements

Must-have

  • 3+ years luxury retail experience
  • European furniture or high-end hospitality background
  • Team leadership and training capabilities
  • CRM and inventory management skills
  • VIP client consultation expertise

Nice-to-have

  • AI-driven personalized clienteling knowledge
  • Strong understanding of European design concepts
  • Natural flair for luxury storytelling
  • Ability to balance tech-savviness with human touch
  • Willingness to work weekends and public holidays

Key Requirements

  • At least 3 years in luxury retail
  • Experience with European furniture/deco or high-end hospitality
  • Proven leadership experience leading by example

Work Rights

Not specified

Tailored Resume

Cover Letter