Not specified (assumed on-site based on job description)
Hotel front desk agent experience
Fspms or marsha software knowledge
Customer service attitude
Pyramid Global Hospitality is seeking a Front Desk Agent for their Clearwater Beach Marriott Suites, emphasizing a People First culture that values employee development and guest experiences. The ideal candidate should have hospitality experience, excellent customer service skills, and familiarity with hotel reservation systems
Job Summary
The role serves as the guests' first point of contact, managing all aspects of their accommodation from check-in to check-out.
Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans, paid time off, and on-site wellness programs.
Employees are expected to maintain updated records, handle complaints professionally, and collaborate with housekeeping to ensure room readiness.
Matching Summary
Match Score: 85
Pyramid Global Hospitality is seeking a Front Desk Agent for their Clearwater Beach Marriott Suites, emphasizing a People First culture that values employee development and guest experiences. The ideal candidate should have hospitality experience, excellent customer service skills, and familiarity with hotel reservation systems.
Salary
Base: $16.00 - $17.00; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Comprehensive health insurance, 401k with match, paid time off
Skills & Requirements
Must-have
Hotel Front Desk Agent experience
FSPMS or MARSHA software knowledge
Customer service attitude
Nice-to-have
Experience with travel planning websites
Upselling additional facilities
Passion for service excellence
Key Requirements
Work experience as Hotel Front Desk Agent or receptionist
Understanding of FSPMS or MARSHA systems
Knowledge of travel planning websites like Booking and TripAdvisor