Technical Product Support - North America

Applied Materials Inc

Chandler, AZ, US
Base: $96,000.00 - $132,000.00; bonus/equity: elig...
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Technical support for semiconductor equipment
Fleet performance and system installation
Field escalation focal point management
** Applied Materials is seeking a Technical Product Support professional to provide comprehensive technical assistance for customers in the semiconductor and display manufacturing industry. This role involves troubleshooting, system performance analysis, and facilitating communication between customers and engineering teams. **

Job Summary

  • Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
  • The role acts as an intermediary between customers and the division, providing technical support and documentation to field engineers diagnosing and repairing equipment.
  • Candidates will benefit from a supportive work culture that encourages learning, development, and career growth while driving innovative solutions.

Matching Summary

Match Score: 75

** Applied Materials is seeking a Technical Product Support professional to provide comprehensive technical assistance for customers in the semiconductor and display manufacturing industry. This role involves troubleshooting, system performance analysis, and facilitating communication between customers and engineering teams. **

Salary

Base: $96,000.00 - $132,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Technical support for semiconductor equipment
  • Fleet performance and system installation
  • Field escalation focal point management
  • ECO review and documentation generation
  • System performance metrics analysis

Nice-to-have

  • Supportive work culture encouraging growth
  • Ability to present at customer level
  • Experience with new hardware testing
  • Strong interpersonal and consensus building skills

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems using multiple information sources

Work Rights

Not specified

Tailored Resume

Cover Letter