Customer Experience Manager

Five Below

Detroit, MI, United States
Base: $16.73; bonus/equity: not specified; benefit...
Wowing the customer through personal contact
B.e.s.t. customer service experience
Leading front end operations
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include ensuring crew members wow customers, training on customer service, leading front-end operations, and maintaining store standards.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $16.73; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • B.E.S.T. customer service experience
  • Leading front end operations
  • Opening and closing procedures
  • Store cleanliness and recovery
  • Performing store manager duties in absence

Nice-to-have

  • Embrace purpose and culture
  • Inspire with big ideas
  • Super energy and passion
  • Creative thinking and composure
  • Flexible schedule availability

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • College experience preferred
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to maintain composure under pressure
  • Work authorization in the United States

Work Rights

Not specified

Tailored Resume

Cover Letter