This is a rare opportunity to lead two established, high-profile clinics in Brisbane’s CBD, driving operational excellence while fostering a unified and high-performing clerical team
Job Summary
This is a rare opportunity to lead two established, high-profile clinics in Brisbane’s CBD, driving operational excellence while fostering a unified and high-performing clerical team.
Your leadership will directly influence patient experience, team engagement, and service quality across the hub.
Access to Imaging Queensland’s leadership training and development programs, employee benefits including paid parental leave, wellbeing support, and discounted healthcare.
Matching Summary
This is a rare opportunity to lead two established, high-profile clinics in Brisbane’s CBD, driving operational excellence while fostering a unified and high-performing clerical team.
Skills & Requirements
Must-have
Lead clerical teams across two sites
Oversee reception operations and patient bookings
Manage staffing, rosters, and timesheet approval
Provide leadership and coaching to clerical team
Monitor workflows for efficiency and service quality
Champion a consistent workplace culture
Nice-to-have
People-focused leader
Support staff engagement and service efficiency
Build unity between clinic sites
Solutions-focused and approachable
Key Requirements
Senior clerical or administrative role experience
Experience managing teams
Strong communication, time management, and organisational skills
High level of attention to detail and problem-solving capabilities
Confident in rostering, compliance, and operational decision-making
Strong knowledge of Medicare, DVA, Workcover, and inpatient billing processes