The State Employees' Credit Union is seeking an Associate Member Services Representative in Rocky Mount, NC, to provide foundational support in branch operations while delivering excellent member service. This entry-level role involves routine duties such as managing transactions, assisting members in person and over the phone, and maintaining compliance with credit union policies
Job Summary
The role is an entry-level position designed to provide foundational knowledge of branch operations while upholding the 'People Helping People' philosophy.
Associates are responsible for processing transactions, balancing cash drawers, and assisting members through in-person, phone, and digital channels.
Employees must complete the Credit Unions Core Module Program within 12 months of hire as a condition of employment.
Matching Summary
Match Score: 85
The State Employees' Credit Union is seeking an Associate Member Services Representative in Rocky Mount, NC, to provide foundational support in branch operations while delivering excellent member service. This entry-level role involves routine duties such as managing transactions, assisting members in person and over the phone, and maintaining compliance with credit union policies.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
Knowledge of credit union policies and regulations
Proficiency with computer systems and keyboards
Nice-to-have
Bachelor's degree in related field
CCUE Certification or Associate degree
Positive attitude toward members and teammates
Aptitude for developing member trust
Interest in financial advisory products
Key Requirements
High school diploma or GED required
Completion of Core Module Program within 12 months
No specific work authorization requirements stated