As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization
Job Summary
As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
Your key responsibilities will include serving as a strategic advisor, defining ITSM transformation goals, identifying new areas for ServiceNow utilization, and leading end-to-end business analysis.
The company is invested in employee growth, offering trust to take risks, tools to grow, skills to develop, and support for the long haul.
Matching Summary
As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
Skills & Requirements
Must-have
ServiceNow platform implementation
ITSM and ITIL practices
ServiceNow product roadmap development
Business analysis and requirements gathering
Process reengineering and optimization
Third-party tool integration (e.g., PagerDuty)
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Empathy and shared enthusiasm
Continuous improvement principles
Key Requirements
12+ years experience in ServiceNow design, implementation, and support
Proven record of driving platform adoption
Extensive full life cycle development experience for ServiceNow customizations
ITIL Foundation Certification
Bachelor's degree in Computer Science, Information Systems, or related discipline or equivalent professional experience