Experienced Veterinary Csr Ready To Grow? Join Our Fast‑expanding Hospital!

VCA Knapp’s Corner Animal Hospital

Grand Rapids, MI, US
**
Veterinary reception experience
Manage phones and triage calls
Schedule and confirm appointments
** VCA Knapp’s Corner Animal Hospital is seeking an experienced Client Service Representative (CSR) in Grand Rapids, MI, who is motivated and eager to contribute to the growth of the rapidly expanding veterinary practice. The ideal candidate will possess veterinary reception experience, strong problem-solving skills, and a proactive attitude, ensuring a positive client experience. **

Job Summary

  • As one of the first faces clients see and one of the last voices they hear, you’ll play a key role in ensuring every visit feels smooth, supportive, and personalized.
  • We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
  • Be part of a young, thriving hospital where your ideas and input truly matter.

Matching Summary

Match Score: 75

** VCA Knapp’s Corner Animal Hospital is seeking an experienced Client Service Representative (CSR) in Grand Rapids, MI, who is motivated and eager to contribute to the growth of the rapidly expanding veterinary practice. The ideal candidate will possess veterinary reception experience, strong problem-solving skills, and a proactive attitude, ensuring a positive client experience. **

Skills & Requirements

Must-have

  • Veterinary reception experience
  • Manage phones and triage calls
  • Schedule and confirm appointments
  • Process estimates and payments
  • Maintain medical records

Nice-to-have

  • Problem-solving skills
  • Anticipate client needs
  • Work independently with confidence
  • Team-centered culture
  • Growth and progress energy

Key Requirements

  • Prior veterinary CSR/reception experience
  • Comfortable with veterinary terminology
  • Self-starter
  • Adaptable and excited by change

Work Rights

Not specified

Tailored Resume

Cover Letter