Senior Client Manager - Vice President - Charles River Development

STATE STREET

Base: $115,000 - $205,000 annual; bonus/equity: no...
Onsite
Client satisfaction and retention
Effective delivery of ims projects
Senior client relationship management
As a Senior Client Manager, you will be responsible for client satisfaction, retention and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships

Job Summary

  • As a Senior Client Manager, you will be responsible for client satisfaction, retention and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships.
  • Charles River Client Managers are expected to actively manage a book of Charles River IMS accounts by ensuring a high touch engagement model with clients, including regular onsite visits, project status calls and executive engagements.
  • Employees are eligible to participate in State Street’s comprehensive benefits program, which includes our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities.

Matching Summary

As a Senior Client Manager, you will be responsible for client satisfaction, retention and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships.

Salary

Base: $115,000 - $205,000 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • Client satisfaction and retention
  • Effective delivery of IMS projects
  • Senior client relationship management
  • Advocating for clients internally
  • Trusted advisor and point of contact
  • Market and industry trend awareness

Nice-to-have

  • High touch engagement model
  • Leverage organizational skills
  • Advance organizational goals
  • Foster strong partnerships

Key Requirements

  • BA/BS degree in Finance, Technology or relevant discipline
  • 15 years experience in Financial Services / Software
  • Demonstrable strong communication and presentation skills
  • Ability to foster strong relationships
  • Strong analytical and problem-solving skills
  • Proven organizational skills with attention to detail
  • Ability to travel 20% – 40%

Work Rights

Not specified

Tailored Resume

Cover Letter