The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures and product affirmations
Job Summary
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures and product affirmations.
Responsibilities include conducting Job Site Inspections, reviewing quality of work, checking service provider credentials, and resolving customer complaints to ensure THD standards are met.
The role involves managing all jobs within an assigned area and product category, ensuring timely closure of open services and customer satisfaction.
Matching Summary
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures and product affirmations.
Skills & Requirements
Must-have
Technical measures and product affirmations
Job site inspections and quality checks
Customer complaint resolution
Service provider issue resolution
Preventing cycle-time delays
Nice-to-have
Action oriented and business insights
Strong time management and organization
Negotiating and business acumen skills
Problem solving and multi-tasking
Collaborative leadership and partnerships
Key Requirements
5 years of work experience
Bachelor's degree or equivalent
Legally permitted to work in the United States
Eighteen years of age or older
Work Rights
Must be legally permitted to work in the United States